Magnify

Magnify empowered and inspired designers and researchers to create equitable services and to transform the design and research fields to always centre equity. Our global community was foundational to our collective learning and influence.

We are not planning any events, as of now, but our content is still available.

Together we can continually evolve our knowledge and skills.
Together we can advocate and commit to learning.
Together we can transform the discipline.

2021 + 2023 programme

Both conferences included 35 speakers and panelists, as well as 13 workshops. All talks and panels are available to watch.

2021

Conference opener

The conference organiser discusses why we put the conference together, and where we see the field going.

Video

Looking at our everyday practices

Left - Adrianne. Right - Yedida

Make privacy and consent forms easier to understand by Adrianne Lee and Yedida Zalik

Use content design to make your research content more inclusive and accessible. By increasing accessibility, we increase participation. This contributes to ethical and equitable research.

Video
Samuel Proulx smiling at the camera in front of a navy blue wall

Accessibility Research and Testing with People with Disabilities: why it matters and why current practices need to change by Sam Proulx

"Nothing about us without us”: to design truly accessible products, the voices of people with disabilities must be heard in every aspect of user research and design. In this talk, Samuel Proulx, Accessibility Evangelist at Fable, will discuss how best to make these voices heard. We will show some of the ways inclusive design is done well, and some of the ways it goes wrong.

Video
Kate Matesic smiling at the camera in a navy shirt.

Are co-creation methods really inclusive? How your team can build equity into co-creation sessions by Kate Matesic

In this talk, we'll explore ways to shift co-creation workshops towards equity.

Video
Tyler Hawkins wearing a hat, smiling at the camera. He is wearing a blue buttoned denim shirt.

Letters, Optics, & The Visual Cortex by Tyler Hawkins

For 500 years publishing has been designed for a general audience, often missing specific considerations for people with varied vision. For this talk, I’d like to discuss the current state of research on font design for low vision.

Video

Looking out towards other industries

Left - Rachael. Right - Urska

Curating psychological safety through the stages of your user research by Rachael Tunnard and Urška Tičar

Hear about how two user researchers put users at the centre of their planning, recruitment & research design to curate a sense of psychological safety for participants and the researchers.

Video
Garima sitting outside with her head resting on her hands smiling.

Developing Trauma Informed Practice in/with/for Design by Garima Sood

Design outcomes informed by trauma-informed practices can shift power dynamics in the research phase and yield outcomes that afford space for continuous consent building and relational processes in support of diverse user needs.

Video

Panel: Advocating for inclusion

Mosaic of the 3 panelists

Our panel discussion brings together leaders within inclusive design. Learn about their strategies towards advocating for inclusion followed by participants asking questions as well.

Video

Looking within organizations

Hanieh wearing a navy sweater with a white collar in front of a pink background smiling.

The Concrete Ceiling by Hanieh Khosroshahi

Women of colour face unique barriers in the workplace due to the rigidity of unjust systems. We need to redesign the state of work and create inclusive spaces and environments that support their needs and goals.

Video
Holly smiling contently with a naturey background

Disabled UX Researcher in a Digital World by Holly Schroeder

As a UX Researcher poorly designed UX is hard not to notice. As a disabled user, it is a daily struggle. We'll talk about the impacts of inaccessible design and how you can begin today to make digital spaces inclusive.

Video
Simone Wright wearing a black hat and striped t-shirt smiling at the camera in front of a bookshelf.

Parting The Roots by Simone Wright

Simone Wright created Parting The Roots after experiencing a misguided Diversity and Inclusion training that misinformed employees about Black hair. Now, Simone is working to ensure that people understand these nuances because whether you curl it or straighten it, dye it or braid it, hair is a very personal and important part of ones identity. For some, it is their crowning glory and others, a constant battle.

Video

Looking at projects

Marissa Cummings wearing a blue jumper and white hat. She is smiling at the camera.

Safe Spaces for Raw Research by Marissa Cummings

When carrying out research, how do we capture and design for emotional, sometimes painful, experiences? This talk explores a case study of a respectful, inclusive approach for creating safe spaces within human-centred design when working with people with chronic health conditions.

Video
Left - Ankita. Right - Apoovra

Design Research for Social Taboos by Ankita Mirani and Apoorva Jain

India is not a diabetic friendly society, there is a lot of taboo especially around Type 1 Diabetes. We are designing for supporting the mothers who are battling this taboo amongst other things to manage the condition on their kids behalf.

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Emma smiling against a yellow background

Let's talk about sex by Emma Parnell

A story about how I helped make the national booking service for COVID-19 vaccination appointments inclusive for people of any sex or gender.

Video
Tyler smiling

Designing the Participant Experience at the Royal National Institute for Deaf People by Tyler Gindraux

By understanding research through a participant’s perspective, we can design better experiences while delivering worthwhile findings. At the Royal National Institute for Deaf People (RNID), we’ve done the work to understand what it’s like to participate in our research. Through this talk, I’ll showcase how we mapped our participant experience and its impact on the way we do research now.

Video

Workshops

Nicole standing in a darkly lit room with a spotlight on her smiling at the camera.

Exploring Ordinary Moments that Shape Inclusive Workplace Experiences by Nicole Coumes

Why is creating a more just, equitable, and inclusive tech industry so difficult? The short answer: there is no silver bullet for inclusion! The reality of designing experiences is that they are shaped by many individuals who make countless seemingly inconsequential decisions that shape a result.

A headshot of Morgan, a young white woman with long curly brown hair, smiling at the camera. She is wearing glasses, red lipstick, a bronze necklace, and a blue boiler suit.

Care/Community/Action!: Cards for alternative care paradigms by Morgan Martino

Care/Community/Action! is a generative card set that facilitates the examination and reimagining of material cultures and designed environments through a lens of care.

All four workshop faciliators

Exploring the past and potential futures of inclusive design by Deborah MacKenzie, Jacqueline Antalik, Winnie Ho and Gordon Ross.

We all have varying visions of what the future of inclusivity in design looks like and this can create a challenge as we navigate together towards an improved future state. In this strategic planning workshop, we’ll explore our collective understanding of the past and envision possible futures of inclusive design

Download workshop findings
Mosaic containing photos of the 5 facilitators

To co-design or not to co-design? by Joanne Li, Michelle Chan, Sarah Smythe, Brad Mullen and Nandita Bijur

An exploration of relationship-building and design during a pandemic This roundtable will reflect on our positionality as public servants – how easy it is to break than mend trust in the age of COVID-19. We’ll explore how we’ve tried (and failed) to responsibly engage with communities often overlooked and under-supported by institutions and the value of reciprocal, sustained relationships with community partners to rebuild and regain trust.

Sponsor

Fable logo

2023

Conference opener

The conference organiser discusses why we put the conference together, and where we see the field going.

Video

Community

Faiza Peeren smiling in front of a sunset.

Beyond ‘recruitment’: Working with trans and non-binary communities to build equity into national services by Faiza Peeran (formerly Citizens Advice)

How might we work holistically with local communities to build equity into national services? This talk explores a case study of a long-term research project with trans and non-binary community groups to understand how to best work in an open and meaningful way.

Video
Sitalakshmi sitting in Emily Carr University’s cafeteria.

Intergenerational aid for digital inclusivity by ‘Sita’lakshmi Lakshmanan (Emily Carr University of Art + Design)

With most day-to-day services going predominantly digital, how often have we heard this question from our aged parents, grandparents, friends, and neighbors - “I don’t know how to do this on my phone/laptop, can you help me?” This talk takes you through my exploration of inclusive design for seniors by examining the role of 'digital support‘ in intergenerational relationships.

Video
 Imroze Singh Deol is standing in front of a white background. He is of a Panjabi (Indian) descent and wears a turban. He has a beard, is wearing a navy-blue turban with yellow-green floral patterns. He is wearing a fringe brown jacket.

Panjabi-Centred Design: Embracing Transgressive Liberation and Fostering Accessibility in Healthcare and Social Welfare for the Panjabi Communities by Imroze Singh Deol

Unveiling the hidden truths: Discover how colonial practices marginalize Panjabi communities in Canada's healthcare system and witness the birth of a transformative solution—the Panjabi-Centred Design Framework. Prepare to challenge the status quo, empower marginalized voices, and embark on a journey towards true liberation and inclusive care.

Video

Approaching sensitive topics

Close-up of Micol Artom smiling with a blurred image of a city street in the background.

To ask or not to ask (about sex)? by Micol Artom (NHS)

How do we maintain clinical safety whilst ensuring a service responds to the needs of people with different sexes and genders? This talk explores the challenges faced in conducting in-depth user research with people who are trans, non-binary and have differences of sex development to improve a live national health service in the UK.

Video
Headshot of Connie with a wide smile in front of a pink backdrop.

Running trauma-informed user research to elevate the voices and experiences of people with sickle cell disease by Connie van Zanten (Public Digital)

In this talk Connie shares her experience and reflections about running safe and effective trauma-informed user research, and how to set your project up to conduct these activities safely for the people whose voices you are intending to understand and elevate.

Video
Andee Pittman smiling in front of an Ottawa fall landscape.

Co-designing Self-identification for the Government of Canada by Andee Pittman (Treasury Board, Canada)

In the Government of Canada, the Self-Identification Questionnaire allows employees to declare as a member of an employment equity group so that it can determine how representative the workforce is of the Canadian public. But the current form and supporting legislation is 26 years old--saying it's outdated is an understatement. Here's how we approached the research to achieve co-design at scale.

Video

Building inclusive systems

A Bust shot of Romain, wearing a checked travel shirt and a backpack.  The photo is taken in front of the ceramic tilework at the Plaza de Espana in Seville.

Benchmarking accessibility at the Co-op by Romain Chen (Co-op)

In this case study I will demonstrate how the Co-op is doing accessibility at scale across multiple product teams using our 5-steps accessibility benchmarking process.I will explain why and how we do it, give a tour of our accessibility dashboard, talk about how the process has galvanised the teams around accessibility, discuss our relationship with our accessibility partner Fable and share some valuable lessons we learned along the way.

Video
Lanre with a smile, standing in front of a red brick wall.

Exploring Scalable Research and Inclusive Design Strategies by Lanre Jerry-Ijishakin (Emids)

How can we create inclusive design experiences that reach a larger audience? Join me as we explore effective strategies for conducting research and implementing inclusive design practices to ensure accessibility and inclusivity for all.

Video

Workplace inclusion


A closeup of Lizzie, a white woman in her early 40s. She has cropped greying hair and glasses.

I know you can't read this: Combatting accidental exclusion in your presentations by Lizzie Cass-Maran (Freelance)

We all want to create safe, accessible experiences when we’re delivering training, presentations, or workshops. But telling people it’s a safe space doesn’t make it so. This talk gives some practical tips on how to intentionally include people who experience the world differently from you, whether due to disability, culture or identity.

Video
Kaitlin D’Avella in front of a colourful bookshelf

Navigating discrimination at work by Kaitlin D'Avella

Join us for a candid reflection on navigating disability discrimination in the workplace. We’ll walk through the anatomy of a discrimination complaint and discuss the importance of care, community, and rest during the process.

Video
Lauren Tormey smiling in front of a hedge.

Ways to create a more inclusive and considerate hiring process by Lauren Tormey (University of Edinburgh)

Hiring practices tend to be rife with exclusivity, from disadvantaging people with limited free time to favouring highly confident personalities. This talk shares how a human-centred design team at the University of Edinburgh have been evolving their recruitment process to make it more inclusive and fair to candidates, and where the team still wants to improve.

Video
Left - Chad. Middle - Claire - Right - Shannon

Being neurodivergent in design and research panel with Chad Gowler, Claire Barrett and Shannon Lu

To help build more inclusive workplaces, we need to actively listen to those with varying needs and experiences. Within this session we will speak to 3 designers and user researchers who are neurodivergent to hear about their experiences navigating workplaces, how to make workplaces more inclusive for neurodivergent people, and myths about their strengths and weaknesses and how that intersects with their job roles.

Video

Lived experience

Left - Kirsten. Right - Amy in a wooly hat

Whose mind is it anyway? Empowering young neurodivergent people to better understand themselves and their needs by Amy McGuiness and Kirsten Jack (Uncommon)

How can we create equitable reflective spaces for young neurodivergent people to share? In this talk we’ll share the journey Uncommon has been on to create empowering spaces for young neurodivergent people to learn, share their experiences, better understand themselves and foster a sense of belonging.

Video
Tahira smiling in a navy shirt

Designing the Future of Culturally Sensitive Wellbeing by Tahira Resalat

How can we design for wellbeing support through a culturally sensitive lens? This talk delves into the journey of a designer, drawing on personal experiences rooted in her South Asian background, as she addresses a critical gap in the healthcare industry by incorporating cultural sensitivity to tackle eating disorders.

Video

Research practices

Left - Beth Evans in front of windows with lots of natural light.

Right - Jon Rhodes in front of a blurred image of a metal fence.

How do Deaf British Sign Language users experience suspense in film? by Beth Evans and Jon Rhodes (Paper)

How would it feel to watch Jaws without hearing the iconic soundtrack? This talk explores and shares experiences, learnings and insights from a research project looking at how Deaf British Sign Language users experience suspense in film.

Video
Eloise Bella Day, a blonde-haired woman with a white pirate-style eye patch, wears a white dress, and stands on a dark stage, lit by theatre lights.

Enchantment in the method for co-creation with children and young people by Eloise Bella Day (Effervescent)

When co-creating with children and young people, how do we include all of children's and young peoples’ ways of knowing including their lived experiences, dreams, and collective imagination? Drawing on "Flayed", a 2023 advert about Image-Based Sexual Abuse devised by teenagers, this talk discusses the role of enchantment in the co-creation studio, some practices to collectively conjure visions of what children know, and the conditions we need to invoke to make this work work.

Video
Headshot of Elana Chapman, a white woman with light straight hair and green suit, smiling widely.

Inclusively shifting left with Assistive Technology prototype reviews by Elana Chapman (Fable)

Incorporating feedback from assistive technology users is vital at all stages of the product development cycle but can be particularly impactful during the design phase. Unlocking ways to collect user insights early and often further shifts your products towards inclusive design.

Video

Q&A session with Hostile documentary director, Sonita Gale.

Sonita Gale sat in front of a black background, wearing a brown suit.

Told through the stories of four participants from Black and Asian backgrounds, Hostile reveals the human stories behind the UK government’s “hostile environment” policies, which are designed to make living conditions so difficult for migrants that they voluntarily leave the UK. Sonita Gale, the BAFTA-longlisted filmmaker who created Hostile, will share her documentary making process for 15 minutes and spend 30 minutes answering questions provided by our host and the audience.

Video

Workshops

Sheetal standing underneath an arch way

Beyond the terminology: the ‘human’ in human-centred approaches by Sheetal Mistry

‘Inclusive’ language, terminology and processes are now widely used and recognised as important in the design and research field, but to what extent do we understand what this means and how it plays out on a human level? How might we reconnect with the idea that inclusion and safety are feelings as well as formalities or approaches? This workshop will explore the language of ‘inclusion’, and create space to reconnect with and reflect on the human experience of sharing, learning, designing and collaborating.

Hanieh wearing a white collared shirt, standing against a turquoise background.

Using participatory research methods to push the boundaries of inclusive design by Hanieh Khosroshahi

This interactive workshop explores participatory methods used with marginalized populations in low-middle income countries to inform the design of online and offline health interventions. We will also identify the challenges, opportunities, and best practices for applying these methods in other industries.

Kate Every in front of her garden hedge.

Trauma-informed design: lessons learned from researching with citizens through the COVID-19 pandemic by Kate Every (Mastek)

People who have experienced trauma are all around us: they are our team members, our users and perhaps even ourselves. Researching with users, we risk triggering past trauma, or even inadvertently creating fresh trauma, yet many of us are ill-equipped to deal with this complexity in our roles. This workshop is a chance to learn about trauma-informed practice, and gain practical ideas for embedding it.

Left - Kevin Mc Laughlin stands in front of a plain wall. He has white hair and a blue t-shirt on.
Right - Marian Avery stands in front of a door. She has a blue top on, long brown hair and dark glasses.

How can we make design and research processes more inclusive? by Marian Avery and Kevin McLaughlin (Freelance)

This workshop explores how disabled people are excluded from design and research work, and how we can change that. We’ll look at how the tools we use are often not accessible and discuss how to use them in more accessible and inclusive ways.

Video
Lucy is smiling in front of a white backdrop in this portrait photo. Her dark brown hair is pulled back in a ponytail, and she is wearing a copper jumpsuit, gold hoop earrings, and a nose ring.

Bias Mitigation Practices for Design Researchers by Lucy Flores (Studio Magic Hour)

As design researchers, we all come to our work with biases shaped by our many identities, experiences, and points of view. This workshop will dispel the persistent myth that researchers are neutral parties and will introduce mindsets and practices for bias mitigation.

Hannah smiling by a brick wall and monstera plant

Whose idea of ‘good’ – developing better design principles for your practice by Hannah Jump (HM Courts and Tribunals Service, UK)

As we scale our design practice we often refer to popular principles of what ‘good design’ is. But whose idea of ‘good design’ are we using to guide our work, and how does that perpetuate inequality in the products, services and systems we design?

The four workshop organizers

Recovery and renewal of co-design in healthcare by Lariena Kumar, Caylee Raber, Logan Wilkinson, and Nadia Beyzaei

Through this project we aim to explore how co-design practices evolved and pivoted to engage the most impacted communities in health service research and delivery and beyond the Covid-19 pandemic with the aim of creating a community of practice to learn from these experiences to inform the future of co-design practices.

Pabzi smiling in front of a white background

Brain Gain: Leveraging Neurodiversity for an Inclusive Work Culture by Pazbi Zavatzki

A dynamic workshop designed to shift perspectives and empower workplaces and teams. We will delve into the unique strengths neurodivergent individuals bring to the table, offering tangible strategies for cultivating an inclusive work culture that fosters diversity of thought and boosts innovation.

Sponsors

Silver sponsor

Fable logo

Bronze sponsors

Digital Health and Care Innovation Centre logoMastek logoConsent kit logo